Monday, April 4, 2011

Helping Africa Work Better

Video created by the IBM Communications team on the Kenya CSC deployment.

Saturday, March 19, 2011

Never forget

Had the opportunity today to stop by the U.S. Embassy Memorial in Nairobi. With 9/11 happening not long after, many people have forgotten about August 7, 1998 - when U.S. Embassies in Kenya and Tanzania were both targeted with bomb attacks. Al Qaeda was responsible for the coordinated efforts, which had been planned years in advance. Kenya was the most dreadful, with 291 people killed and nearly 5,000 injured.

The U.S. Embassy in Kenya has now moved, while the memorial and visitor's center remains at the site. It was nice to see in person, and re-acquaint myself with this part of our (and Kenya's) history.


Masai Market

On weekends in Nairobi, an outdoor market is set up downtown, where all the local artisans and tribes can sell their wares. Being the last full day here, I had to stop in and check it out. Now I have seen markets and bartering before, but this was at a whole new level.

When you first come near the market, a number of young men surround you and offer to help you along the way. Turns out these are 'brokers' of sorts that walk with you, pick out everything you may want, then negotiate summarily at the end of the process. I don't know if this was absolutely mandatory - but it was certainly an experience, so I was all in.

This guy and his 'assistant' walked with me - telling me about the crafts, tribes and anything else. If I was potentially interested in something, the assistant would speak Swahili to the shop owner and put it in a bag. At one point, I actually saw them exchaging some kind of ID number - which makes me think this is bit more structured than it is made to feel.

Once the shopping is done, the fun begins. We find a place in the shade, where they lay out the few items I am interested in. They then proceed to pull out a notebook (no lie), and write down their 'number'. I've seen this act before - so my move was to just walk away. The dance begins - back and forth we go - I walk away a few more times, which drops the price 15-20% every clip. In the end, we seal the deal with handshake and a smile, as it worked out fair for both of us. Overall, an interesting experience - not for everyone, I'm sure - but just another story from our time here.

It's a wrap

Well, presentation day was as hectic as expected, but well worth the effort.

Team Twiga was up first, with a 9:00 date with our friends at Posta Kenya. The presentation went well - even with some pretty strong words from our team on the urgency of their organizational change. They are not alone, however - postal corporations around the world are struggling, so the common theme is evolve or become extinct. Posta has clear challenges ahead - but with some support from the government and the right leadership, they have a chance to do some great things in the new Kenya. They were very thankful for all our work, and we exchanged some nice words and gifts before we left.

Then it was off to a meeting with the P.S. (permanent secretary) to share our work, then right into Team 3's presentation at the ICT board.

We wrapped the day with a team dinner at the Carnivore restaurant - ironic that at least one member of our team is a vegetarian. Very cool place - and the food is as exotic as you would think. From ostrich (very good) to crocodile to camel - it was all in play!